What activity must be performed before you can build a refined Business Model Canvas?
A. Conduct interviews with strategic questioning
B. Identify which to-be process option is lowest cost
C. Conduct a design workshop with customer IT personnel
D. Process details about marketing and sales handoffs
Answer: A
Which tool should you use to document the findings of your CxO interviews?
A. Stakeholder Analysis Worksheet
B. Business Consulting Value Statement
C. Customer Conversation Framework
D. Business Capability Model
Answer: A
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