Question No : 1
Which would be considered an internal SME?
A.Cisco Services industry consultant
B.Cisco Channel Partner Program Manager
C.Sales compensation analyst for the region
D.System Engineer assigned to the account
Answer:D
Question No : 2
When reviewing public financial information published by the company, what data will you find?A.Number of customer service reps
B.Company analysis on acquisition alternatives
C.Year-to-year changes in revenue by Geography
D.List of their customers
Answer:C
Question No : 3
Which would be considered a 3rd party source of information about a company?A.CFO presentation to industry group
B.Research note on the company, published by an industry analyst
C.Previous Cisco Account Manager
D.Company brochure with product specs
Answer:B
Question No : 4
Why is it important to identify customer expectations of a solution provider?A.This insight is useful for planning a sales approach
B.To identify which decision makers have the largest budget
C.This helps to identify how a Cisco solution meets the company's IT standards
D.This information usually describes the IT and C-suite relationship
Answer:A
Question No : 5
Which of the following methods can be used to view a VPIM trace on the Cisco Unity Express module?A.GUI
B.CLI
C.GUI and CLI
D.Cisco Unified RTMT
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