Which is a difference between pain points and opportunities?
A. Pain points cause problems, while opportunities reflect unmet potential
B. Pain points can be addressed better through technology solutions
C. Opportunities involve new revenue for the customer. Pain points relate to lowering expenses
D. Opportunities contain unknown risks, while pain points can be addressed without contingencies
Answer: A
Which is a customer benefit from a Cisco solution?
A. The solution raises the customer's flexibility in launching new products
B. It allows the IT department to defer creation of a backup plan
C. The hardware displaces a competitor's footprint, allowing an AM to get a bonus
D. The customer agrees to be a Cisco and channel partner reference
Answer: A
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